This privacy policy describes how Jejaka Apparel Digital collects, uses, and protects the personal data you provide when you use our online platform. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union and other relevant regulations in territories where we operate or offer our services.
Data Controller
Jejaka Apparel Digital is the data controller responsible for processing your personal data collected via this service.
Information We Collect
We collect personal data to provide and improve our services to you. The types of information we may collect include:
* Information you provide to us: When you create an account, place an order, contact customer support, subscribe to newsletters, or participate in promotions, you may provide us with information such as your name, shipping address, billing address, email address, phone number, payment information (processed securely by third-party payment processors), and any other information you choose to provide.
* Information collected automatically: When you visit our site, we may automatically collect certain information from your device, including your IP address, browser type, operating system, referring URLs, clickstream data, and information about how you interact with our site and services. This is often collected through cookies and similar tracking technologies.
* Information from other sources: We may receive information about you from third parties, such as our service providers (e.g., payment processors, shipping partners) or publicly available sources, where permitted by law.
How We Use Your Information
We use your personal data for various purposes, including:
* To process and fulfill your orders, including managing payments, shipping, and delivery.
* To manage your account and provide you with customer support.
* To communicate with you about your orders, account, and updates to our services.
* To send you marketing communications (such as newsletters, promotions) if you have subscribed or consented to receive them. You can opt out at any time.
* To personalize your experience on our site and to understand how users collectively use our services.
* To improve our online platform, products, and services.
* To detect and prevent fraud and other illegal activities.
* To comply with legal obligations and resolve disputes.
We process your personal data based on various legal grounds, including:
* The necessity to perform a contract with you (e.g., processing your order).
* Our legitimate business interests (e.g., improving our services, marketing, fraud prevention), provided these interests do not override your fundamental rights and freedoms.
* Your consent (e.g., for sending marketing communications).
* Compliance with legal obligations.
Sharing and Disclosure of Information
We may share your personal data with third parties only as necessary for the purposes outlined in this policy:
* Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, IT services, marketing, and analytics. These service providers are contractually obligated to protect your data and use it only for the purposes for which it was shared.
* Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
* Legal Compliance and Protection: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
* With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
We do not sell your personal data to third parties.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose of processing. For example, we retain information related to your orders for the duration required by tax and consumer protection laws.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data:
* Right of Access: You have the right to request access to the personal data we hold about you.
* Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
* Right to Erasure: You have the right to request that we delete your personal data under certain circumstances (e.g., if the data is no longer necessary for the purposes for which it was collected).
* Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
* Right to Object to Processing: You have the right to object to the processing of your personal data, particularly if we are processing it based on legitimate interests or for direct marketing purposes.
* Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller, where technically feasible.
* Right to Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw your consent at any time.
* Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes applicable law.
To exercise any of these rights, please contact us using the details provided in the Contact Information section below.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Third-Party Links
Our online platform may contain links to third-party websites or services that are not operated by us. This privacy policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
International Data Transfers
Your personal data may be stored and processed in countries outside of your own. When we transfer your data internationally, we take steps to ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws. This may include using standard contractual clauses or relying on the recipient country's adequacy status.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the revised policy will take effect when posted. We encourage you to review this policy periodically.
Contact Information
If you have any questions or concerns about this privacy policy or our data practices, you may contact us at:
Jejaka Apparel Digital
18, Jalan Bukit Bintang,
Suite 12-B,
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur,
55100, Malaysia